Integrated/Digital Account Director (Creative Hub)

Place within Organisation

  • Part of the Creative Hub
  • Report to the Commercial Director
  • Close collaboration with the Global Creative Operations Director
  • Works with a team of designers and developers
  • Works internally with all departments within the Hub, and in-market teams and externally with clients.

Overview of this role

With a focus on integrated and digital marketing, this role will help navigate the details to keep creative for large scale integrated marketing campaigns/projects cost efficient and on time.

The ideal candidate will have a background in account and project management, knows how to navigate the complexities of multiple campaigns at once, thrives under pressure and is an excellent facilitator bridge between the commercial and other operations teams (consulting & media managers) and the creative teams (design and development)

Tasks & Responsibilities

➔ Collaborate with key partners to define, plan and execute cross-functional creative campaigns with a focus on digital marketing

➔ Day-to-Day project management, individual project and master calendaring, and inter- and intra-department communication

➔ Support the briefing process - help teams identify and record important details and build informed timelines

➔ Manage creative resources and work - create and communicate project documents, identify and resolve changes in scope and track tasks against other work in the queue

➔ Help streamline workflows across creative teams; processes focused on task, time and file management, approval protocol, and quality control

➔ Report status of creative initiatives clearly, consistently and reliably to executive management and team members

➔ Lead production on exciting website, app and rich media/dynamic digital advertising projects

➔ Meet with clients, both in-person and remotely, to set production strategy and managing production relationship throughout project lifecycle

➔ Lead day-to-day communication and project deliverables with internal teams

➔ Manage budget and resources to ensure project profitability

➔ Scope new projects, including developing budgets, resourcing needs and timelines.

➔ Use creative platform knowledge (preferred but not essential - Display & Video 360, Smartly & GMP Studio) to digest client briefs and brief the relevant creative teams, including, design, development and copywriting.

Knowledge And Experience: required skills

➔ 5-8+ years proven experience producing one or more of the following types of digital projects for major brands or agencies: websites, apps and/or complex rich media/dynamic digital advertising campaigns

➔ A thorough understanding of the digital marketing process

➔ Understanding of digital creatives (website creatives, social media and display ads)

➔ Knowledge of demand-side creative platforms (Display & Video 360, GMP Studio) and creative formats within those platforms

➔ Knowledge of paid social media advertising formats

➔ Expert in industry-standard project management tools like Basecamp

➔ Experience in modelling financials for integrated and digital campaigns

Advantages

➔ Experience in running dynamic digital campaigns

➔ Knowledge of Adobe Creative Suite

➔ Understanding of how long creative production takes

Soft Skills

➔ Skilled at managing timelines and managing client expectations

➔ Thorough understanding of English spelling & grammar

➔ Attention to detail

➔ Team management

➔ Client communication

Key Competencies and Work Ethic

➔ Self-starter - you will be required to work independently and move projects forward.

➔ Positive Influence – a positive team member who keeps the other team members motivated. Demonstrates understanding of the importance of team morale and a healthy happy culture.

➔ Operational Efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently and effectively.

➔ Meticulous – while we want someone who is efficient, they also need to pay attention to all the details and ensure all they dot the I’s and cross the T’s. This requires a strong sense of pride in their work and ensuring that all output goes through rigorous quality control. Organization is key in these portfolios.

➔ Time Management - identify the urgent & important tasks and priorities to ensure delivery to client and other stakeholders.

➔ Interpersonal Skills – we want someone who can build relationships both internally and externally. As the day to day point of contact between Incubeta, client and partners, this person would need to have strong leadership qualities.

➔ Solutions Driven – we need someone who can think on their feet and come up with quick solutions to everyday problems. They should see all problems as a challenge for them to overcome

Incubeta Company Values:

  • Earn Trust: Focused on maintaining and increasing customer focus, works with the customer in mind earning trust along each step with clients and colleagues
  • Help Others Succeed: Makes an active contribution to a joint result (organizational target) or to resolving problems or conflicts. Think in terms of possibilities. Is able to solve issues and problems in a timely and effective manner, working as a team.
  • Dare to Lead: Is willing to improve individual performance and stimulate others to act accordingly. Setting the standard and example. Being solution driven.
  • Exceed Expectations: Carries out tasks without help from others; takes command of problem situations and aims to achieve more than the basic requirements

    Equal Opportunity Employer:

    Incubeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Application Process:

    If you feel you meet the criteria please kindly submit your resume, cover letter, and portfolio of relevant work. Applications will be reviewed on a rolling basis until the position is filled.Please take note that if you do not receive a response within 2 weeks of applying, you should consider your application as unsuccessful.

    Join us at Incubeta to shape the future of digital marketing!