An Overview of Incubeta
Incubeta is a digital marketing consultancy with a focus on bringing together the best people, technology and data. Our specialists build solutions that embrace the power of technology, the truth of data and add a spark of human creativity. We help advertisers, agencies and publishers get the most from digital for their business.
As Google’s most experienced EMEA Sales Partner we have overseen hundreds of deployments across the Google Marketing Platform. We do this by addressing ad tech infrastructure, data management, integration, media management and provide clients with relevant and up-to-date digital marketing services and consultancy.
We know our people are what sets us apart and we strive to provide a diverse and inclusive workplace that helps every individual realise their full potential through a rewarding career. When you speak to us you’ll hear our culture shine through. When you work with us you’ll be an influential piece of what makes us a winner of Campaign Magazine’s Best Place to Work. Scroll down to read more about the role, the career opportunities, our culture and the benefits we offer.
Position Overview:
As an Analytics Client Manager, you will play a crucial role in overseeing client management , project, and team development. You will be responsible for ensuring timely delivery, maintaining strong client relationships, staying informed about industry updates, and fostering the professional growth of our team members.
Key Responsibilities:
- Direct Platform Support:
- Provide expertise and support on platforms/ troubleshooting to clients such as GA4 (Google Analytics 4) and GTM (Google Tag Manager) to optimise client outcomes.
- Client Relationship Management:
- Proactively engage with clients to understand their needs and identify potential opportunities.
- Implement a robust feedback system, ensuring clients regularly provide input, and maintain a record of client satisfaction.
- Develop and execute an overall client roadmap to enhance long-term relationships.
- Team Management:
- Lead and inspire a high-performing team by fostering a culture of collaboration, accountability, and continuous improvement.
- Support the personal and professional development of team members.
- Project Management:
- Efficiently manage project timelines, updates, and communications both internally and externally.
- Conduct regular project reviews to evaluate progress and identify areas for improvement.
- Industry Awareness:
- Stay abreast of industry updates and thought pieces to ensure our team remains informed and ahead of industry trends.
Qualifications:
- Proven experience working in digital/ analytics and proficiency in GA4 and GTM.
- Proven experience in project management with a track record of successful project delivery.
- Strong client relationship management skills with an emphasis on client satisfaction and business growth.
- Excellent team leadership and management skills, with a focus on personal development.
- Knowledge of industry trends and the ability to apply this knowledge to client solutions.
Some top facts about us
- Incubeta UK is an award winning digital marketing group with over fifteen years of experience
- We are part of a global business, based in Old Street, London, with offices in New York, Los Angeles, The Hague, Berlin, Cape Town and Sydney, to name a few
- We have won awards for both our work and our culture!
- We have flexible working policies allowing you to work from home up to three days a week and fit work around other important life commitments
- We encourage people not to leave it at the door but instead bring their passions into the workplace. We have committees and networks who improve our thinking and action on topics such as DE&I, Mental Wellbeing and Sustainability
Our Package
Salary
Incubeta pay industry benchmark salaries. Salary is reviewed on a regular basis and can increase as you progress along your career path. We also offer additional performance related bonuses, so we can be found above the industry benchmark on pay alone.
Benefits
We have a credit-based benefits package which allows you to choose from a range of benefits including health care, additional pension, gym memberships and more.
Policies
Our policies are forward thinking and industry leading and heavily contribute to our outstanding culture. You can view a few of them here.
Learning and Development
We have an in-house team of learning specialists who will ensure a smooth transition into your role and the wider business. As a minimum, you’ll have a forward looking development review every 6 months to discuss your career goals and our L&D team will be on hand to support you to get there.
Our unique hiring process
We are an equal opportunities employer and are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
As such we use an anonymised recruitment process. When you hit apply you’ll first be asked some questions about you, if you feel comfortable, we’d love for you to provide as much information as you can. Your data will be anonymous and will not be shared. It will only be used to help us understand how we are performing against our equal opportunities metrics and where we might need to make improvements. After that you’ll be asked to answer some questions that are related to the day-to-day role. Your answers will go through our sift process where they’ll be anonymised, randomised and then reviewed by a panel of reviewers.
If you are shortlisted, we’ll invite you to the next step, which includes two or three interviews.
We love giving feedback, and you’ll be well informed of your progress throughout the application process.